ResidentFirst Property Management logo

Privacy Policy

Last updated: August 2026

1. Introduction

ResidentFirst Property Management ("we", "our", "us") is committed to protecting your personal data. This privacy policy explains how we collect, use, store and protect your information when you use our website or services.

2. Information We Collect

We may collect the following types of personal data:

  • Name and contact details (email address, phone number)
  • Property information (when you request a property evaluation)
  • Company details (for corporate accommodation enquiries)
  • Information submitted through our contact and enquiry forms

3. How We Use Your Data

We use your personal data to:

  • Respond to your enquiries and provide our services
  • Send property evaluations and accommodation proposals
  • Communicate with you about our services
  • Improve our website and customer experience

4. Legal Basis

We process your data on the basis of legitimate interest (responding to your enquiries and providing contracted services) and consent (where you have explicitly provided information through our forms).

5. Data Sharing

We do not sell your personal data. We may share data with trusted third-party service providers who assist in operating our website and delivering our services, subject to appropriate data processing agreements.

6. Data Retention

We retain personal data for as long as necessary to provide our services and comply with legal obligations. Enquiry data is retained for a reasonable period to manage ongoing relationships.

7. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Request erasure of your data
  • Restrict or object to processing
  • Data portability
  • Withdraw consent at any time

8. Cookies

Our website uses essential cookies to function properly. We may use analytics cookies to understand how visitors use our site. You can control cookie settings through your browser.

9. Contact

For any questions about this privacy policy or to exercise your data rights, contact us at:

Email: tate@residentfirstproperty.co.uk
Phone: 07402 113361